Contact our team

Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. We can help with deposits and withdrawals, payment methods, bonus balance and free spins, or live betting enquiries. Contact us any time through live chat, email or phone for quick, practical assistance, including help with verification steps and transaction monitoring. We aim to resolve most requests promptly and will guide you through cashouts and promo queries.

Department	Contact
Customer Support	[email protected] (live chat and email, for account issues and technical concerns)
General Enquiries	[email protected] (payments, promotions, bonus balance queries; response within 24 hours)
Affiliate Enquiries	[email protected] (partnerships, tracking and commission questions)
Phone	+1 415 523 2098 (voice support)
Working hours	24/7 (live chat and email; phone support 09:00-00:00 GMT)

Email Support

Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and include up-to-date contact details and any relevant account information. Providing screenshots or copies of documents speeds handling and helps us avoid delays in resolving your request.

Contact Form

Name

<label style="font-size:14px;">  Email  <input type="email" name="email" placeholder="[email protected]" required    style="display:block;margin-top:6px;padding:10px;border-radius:6px;border:1px solid #22303a;background:#0c1115;color:#e6eef8;font-size:14px;outline:none;width:100%;box-sizing:border-box;" /></label><label style="font-size:14px;">  Message  <textarea name="message" rows="5" placeholder="How can we help?" required    style="display:block;margin-top:6px;padding:10px;border-radius:6px;border:1px solid #22303a;background:#0c1115;color:#e6eef8;font-size:14px;outline:none;width:100%;box-sizing:border-box;resize:vertical;"></textarea></label><button type="submit" style="padding:12px;border-radius:6px;border:none;background:#ff5a00;color:#fff;font-weight:600;cursor:pointer;">Send message</button>

Response Time

Customer support aims to respond quickly. Most inquiries are answered within one business day. Simple questions like account access or bonus clarifications are usually handled the same day, while more complex issues - such as prolonged KYC checks or payment investigations - may take longer depending on their nature. We will keep you updated by email and via live chat until the matter is resolved.

Feedback

Your feedback matters to us. Please share any suggestions, ideas, or issues you spot on the site, and our team will review them carefully. We use player input to improve features, simplify navigation, fix problems, and shape promotions. Every message is read and considered for future updates. Thank you for helping us make the site easier and more enjoyable to use.